Find a reputable business?

Complaints and Resolutions

Parking Management Corp complaints

Read Complaints File Complaint View Full Report

3713 Charlotte Avenue
Nashville, TN 37209 | Get Directions

(615) 352-0415

http://www.parkingmgt.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$122.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

However, the company failed to respond to one complaint.

Complaint Closing Statistics

2 complaints against Parking Management Corp closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

2 complaints against Parking Management Corp

Sort by

3/13/2023

RESPONSE: Complaint was not answered Amount in Dispute: $76.55 Amount Settled: $0.00

Customer Complaint

2/15/2023

On the Night of October 29 2022 both myself and my boyfriend Mr. Whaley paid pmc valet parking outside of Sambucas restaurant downtown Nashville in the gulch area where we ate dinner. Almost a month later we both started receiving letters in the mail with a picture of our cars stating that we left a garage without paying and saying we owe $76.55. We have been reaching out to multiple people from the company saying that the dame situation has happened to other customers before and that the tickets would be taken care of. Unfortunately we have receiving 2 more letters saying the same thing and the 3rd and final letter stated that if the payment is not made by 2/14/2023 that it would go on our credit. Both myself and boyfriend are very unhappy and feel as if we are being scammed and that the company is trying to force us to pay something that we have already paid for. We still have our receipts as well as bank statements and text from the night we paid. Again, each person we have talked to on several occasions is giving us the run as if we are being scammed at this point we are ready to sue. I am reaching out for help with this situation so it can be taken care of. Jake Varshal is the Vice President his phone#: 210-296-6591. We also spoke to several others through email. A list will be placed below. Josh Nelson from the company his email is jnelson@parkingmgt.com Cell:678-756-4226 Office:615-463-2307 Casey Stockwell email: cstockwell@parkingmgt.com Resolution Sought I would like the business to investigate the PMC Company for false ticketing and trying to force both myself and Kenneth to pay for tickets we did not cause and also to make sure it doesn't go on our credits for being falsely accused. We have the bank statements and text from the night of paying valet to park both cars and to be sure that it doesn't happen to any other customer.

12/6/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $45.00 Amount Settled: $0.00

Customer Complaint

11/8/2021

I approach this company parking machine on 10/21/2021. And I was charged 45.00 for a 40 minute office visit. And I'm not being refunded when I should due to the first 4 hours at this facility is free with no charge Resolution Sought To have this company refund my money they took off my debt card on 10/21/2021.

Company Response

11/23/2021

What location was this at? Did you lose your ticket? Who told you wouldn’t be refunded?

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile