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Patriot Disposal, LLC complaints

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PO Box 424
Willard, MO 65781-0424 | Get Directions

(417) 685-8100

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Total Amount in Dispute:
$60.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Patriot Disposal, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Patriot Disposal, LLC

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3/25/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $60.00 Amount Settled: $0.00

Customer Complaint

2/23/2024

Patriot Disposal is the worst business I've ever dealt with. They went 3 weeks without picking up my trash so I called after 2 weeks to ask why. All I got was "we will look into it" I continued to call and they wouldn't answer. I left some voicemails that weren't there exactly friendly but imagine having 3 weeks of trash sitting on your yard. I finally said I'd like to cancel but I had already paid so I wanted to finish out until April. They never called or anything and randomly came and got my dumpster. Then sent me a text and said "I will refund your money because I no longer want to deal with you." They are worthless and I'm not the only one that has issues with them. Resolution Sought I got my money back so I don't want money. But they need addressed. Trash!!!! It's disgusting and 3 weeks and it rained. The lady that (won't say answer) sits by the phone is hateful b****!.

Company Response

3/13/2024

Company states; Ms. Wilkerson left at least 3 messages. She used very foul language. We did not return her calls, we do not get paid enough to deal with people that yell and cuss at us. She is very rude, as you can tell. She told us to cancel & get our cart then she called and wanted it back.

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