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Paul Davis Restoration complaints

2093 Thomas Road #6
Memphis, TN 38134-5639
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(901) 373-5394

https://memphis.pauldavis.com/

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Total Amount in Dispute:
$305.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Paul Davis Restoration closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Paul Davis Restoration

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12/25/2022

RESPONSE: Complaint was not answered Amount in Dispute: $305.00 Amount Settled: $0.00

Customer Complaint

11/28/2022

In January 2021 early that month I had a house fire and me and my family of nine we're devastated for what just happened to us it was caused The Memphis light gas water meter started the fire the electrical meter for the city and we were all in shock State Farm gave me a list of contractors to pick from and I chose one off of the list that they provided to me on that list there was a company that's named Paul Davis restoration they're part of a big organization we gave them the contract they started construction in my house three months after the fire has started and in the time of their rebuilding my house there were so many mistakes made building the house out them repeating the jobs over and over caused major delays in our project not only things were built wrong he used the cheapest material to replace what I had so he can pocket the rest of the money is what I believe then the year 2022 came by they were still not done that was 11 months for them to rebuild my house not only State Farm abandoned me and not paid my rental rent that they put me in the contract or took 10 extra months to get me back into my house still not ready but I couldn't afford any more paying rent for that rental State Farm put me in and afford my mortgage payment at the same time so as soon as they put the electricity into my house I moved in because them not paying for the rent I had Pay all that money for the rental it was $4000 a month I paid in August because State Farm refused to pay I've gotte Resolution Sought Give me back all the money they took plus the money that I had to pay on the rental because they didn't finish on time till today my house is still not finished I had no choice but to move in to it the way as it is because if I would have let him keep going he would have been still tearing stuff off and trying to put it back together right I do not want him working at my house. I would like to get the money back and work with different company

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