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PDS Signs, LLC complaints

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1614 West Blue Ridge Drive
Greenville, SC 29611 | Get Directions

(864) 520-1005

https://pdssigns.com/

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Total Amount in Dispute:
$325.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against PDS Signs, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against PDS Signs, LLC

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8/17/2021

RESPONSE: Complaint was not answered Amount in Dispute: $325.00 Amount Settled: $0.00

Customer Complaint

7/22/2021

I have a 2021 Dodge Challenger. I took my car to PDS signs, to have Racing stripes put on it. We did a walk around the car, to document any damage. There wasn't any! I did a walk around with the owner and his son! The car is New, with less than 200 miles on it. When I went and picked the car up it had 4 small dents over the driver door. The dents were caused from leaning on the roof of the car. I showed the owner and the owner told me to get a estimate for the damage, and he would pay for it. I got the estimate from, Nomadic paintless dent repair. It was for $325.00. I thought that that was cheap! But when I took the estimate to PDS they refused to pay for the damages. Resolution Sought Pay for the damages. $325.00

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