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Peak Performance For Men complaints

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4433 Corporation Lane Suite 195
Virginia Beach, VA 23462 | Get Directions

(757) 721-8181

http://www.peakperformanceform...

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Total Amount in Dispute:
$17,000.00

Total Amount Settled:
$0.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

3 complaints against Peak Performance For Men closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
1	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

3 complaints against Peak Performance For Men

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12/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

11/17/2022

I went for approx 20 visits to Peak Performance in Brookfield WI. For approx $5.000 it did absolutely nothing for me. They claim increased blood flow, but who knows. It is not independently verified. I am very disappointed and should get at least half my money back! Resolution Sought Reimbursed half of what I paid anyway.

12/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $6,000.00 Amount Settled: $0.00

Customer Complaint

11/16/2022

I received 18 treatments from Peak beginning in September 2021 thru April 2022. I am totally frustrated with the outcome and I sent a letter to Peak in June 2022 Identifying many issues with this procedure and the results. In the letter, I requested that Peak respond within 30 days but to date this has not happened. I BELIEVE THAT THIS WHOLE PROCESS IS A SCAM!! Resolution Sought Give me a total refund.

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