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Peruable complaints

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14802 North 3rd Street
Scurry, TX 75158 | Get Directions

(218) 250-9873

http://www.peruable.com

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Total Amount in Dispute:
$41.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Peruable closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Peruable

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8/10/2021

RESPONSE: Complaint was not answered Amount in Dispute: $40.97 Amount Settled: $0.00

Customer Complaint

7/15/2021

On July 3, 2021 I put in an order for 2 evenflo big kid sport high back booster carseats. I tried contacting the seller at ducdolaeuro1212@yahoo.com about the details of my tracking number. I didn't receive no email when the order was completed but my receipt from PayPal. I haven't gotten a response and that was on July 12, 2021 when I reached out to the company and seller that's listed. Along with peruable phone number not working, have a residential address for location of a warehouse and on the website "submitt a response" it don't work. People work hard for money, so to be scammed is absurd. Resolution Sought A refund and for this website to be shut down so they don't scam no one else..

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