Find a reputable business?

Complaints and Resolutions

Pete's Transmission complaints

Read Complaints File Complaint View Full Report

1061 East Arrow Highway
Glendora, CA 91740 | Get Directions

(626) 966-9552

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Pete's Transmission closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Pete's Transmission

Sort by

3/12/2023

RESPONSE: Complaint was not answered Amount in Dispute: $400.00 Amount Settled: $0.00

Customer Complaint

2/14/2023

Allegedly he rebuild my transmission and kept my truck for 2 weeks he don't know what he's saying he kept saying it was electrical problem and it was not it was a transmission problem subsequently I could get another transmission shop and it'll be ready in a couple days but I already gave him $400 deposit and he gave me the truck just like it was broken down, as a matter of fact he took me to another transmission shop claimed it was his second shop but the technician is very amateur he didn't know what he was doing. Resolution Sought Have the state of California look into the business he's doing I'm sure he's defrauding a lot of people telling people that I rebuild your whole transmission when in fact he did not do nothing.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile