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919 North Main Street
Mooresville, NC 28115
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(800) 765-2715

https://gopink.com/

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Total Amount in Dispute:
$687,499.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

16 complaints against Pink Energy closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
16 Unanswered

16 complaints against Pink Energy

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8/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $5,000.00 Amount Settled: $0.00

Customer Complaint

7/19/2024

Pink Solar (Power Home Solar LLC) contracted and installed solar panels on our roof January, 2022! Work was completed 1/18/2022! Brunswick county inspectors visited the site, but refused to go on roof to complete final inspection, stating Pink solar would have to provide them with photos to complete inspection! Pink solar filed bankruptcy, and terminated business in NC! Brunswick county refuses to release the job to Brunswick electric, therefore we have been paying $230.00 monthly for a non working system. Brunswick county states they will not go on roof to inspect, will not accept photos from us as the homeowner or a representative. It must be submitted by a solar company which will cost us even more money. We don't know where to go from here to conclude this mater. We should not be paying for a unoperable system! Your confederation and help in this matter is appreciated! We've paid in excess of $5000.00 to date, and the contract is for $80,000.00+ Resolution Sought Provide Brunswick county with the needed info and photos to conclude this matter. Refund the monies paid since 2022,. Cancel our contract with Power Home Solar llc!

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8/13/2023

RESPONSE: Complaint was not answered Amount in Dispute: $75,100.00 Amount Settled: $0.00

Customer Complaint

7/18/2023

Pink Energy installed a solar system at my resident that has not worked from day one and is still not working. Tech Cu has financed the project which I'm being billed for over $75000.00. I found out the solar system with a backup battery from Generac was not working when the power went out at my home. I have been paying on time until i placed a stop payment in May this year. I'm no longer interested in paying for something that never worked. I have been scrammed from the start to be charged for something they never intended to work. I want payment relief and nothing to do with this solar project. Resolution Sought I would like payment relief and they can come remove all the equipment from my property. It would be great if the state would place some regulations on how much can be charged for solar panels and control these company's.

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