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pinkfashionistas.com complaints

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226 SE 120th Street
Lawton, OK 73501 | Get Directions

http://www.pinkfashionistas.co...

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Total Amount in Dispute:
$16.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against pinkfashionistas.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against pinkfashionistas.com

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6/28/2021

RESPONSE: Complaint was not answered Amount in Dispute: $15.88 Amount Settled: $0.00

Customer Complaint

6/2/2021

Beginning of May I ordered from this company and was sent email confirmation of order . I've reached out to them on Instagram by messenger and on fb and sent them emails. No reply. I reached out to afterpay and they are dragging their feet refunding me. Other Pple on fb wrote they didn't get their orders either. This biz is obvi a scam. I've tried every avenue to contact them to get my 15.88 refunded and you are my last avenue to try. Also others have been duped so I don't want this to keep happening! Please help me get a refund. Resolution Sought Refund my 15.88 they owe me to my card ending in 6702 ..... I want nothing to do with them and I've never dealt with such cons before !!!

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