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PLS Financial Services, Inc. complaints

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One South Wacker Drive 36th Floor
Chicago, IL 60606 | Get Directions

(855) 856-9757

http://www.pls247.com

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Total Amount in Dispute:
$3,469.00

Total Amount Settled:
$0.00

Complaint Experience

14%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to some complaints. However, most complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

7 complaints against PLS Financial Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
3	Refuse to adjust, relying on terms of agreement
4	Unanswered

7 complaints against PLS Financial Services, Inc.

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6/28/2026

RESPONSE: Complaint was not answered Amount in Dispute: $700.00 Amount Settled: $0.00

Customer Complaint

6/2/2026

I want my money back for the two money totals $700.00. 3/4/26 purchase money orders, 3/4/26 mailed at the post office around 10 pm, at 11:14 pm, and 11:16 pm 3/4/26, deposited at Stride Bank. I don't have acct at Stride Bank, nor does my landlord, to whom the money is made out. File Police report, spoke with the post office, Stride Bank, and PLS. No help at all, just run around. Have copies of money orders, bank stamps on the back, with an account number. Can't see a signature. Resolution Sought I want my money back for the two money totals $700.00. Been dealing with this issue long enough. 3/10/26 to present day.

5/25/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/29/2026

I would like to report this number for fraudulent activity. Someone called me saying that my address was changed to Mexico from my current address which is Staten Island NY. They made me download a passkey app , instructor app and Gemini app and apply for a credit card which was unsuccessful. I just want to make sure that my social security number isn't compromised as well as my phone. Please assist me with this matter. Thank you. Resolution Sought Delete any profile and credentials from their system and stop all calle from this number/ business.

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