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Plsyeri complaints

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73 Woodland Street
Cumberland, RI 02864 | Get Directions

(251) 219-9045

https://www.plsyeri.com/

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Total Amount in Dispute:
$256.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Plsyeri closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Plsyeri

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2/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $68.00 Amount Settled: $0.00

Customer Complaint

1/10/2022

I purchased a wood lathe for 63.65. The company sent me an oven mit pot holder with a tracking number that was connected to the wood lathe. They insisted that since the tracking number showed delivered. I have no reason for a refund. The company is defrauding people by sending cheap items and retaining the payment for something more expensive. Resolution Sought Make sure this company has no way to defraud anyone else. They are using tracking numbers to scam the purchaser. It amounts to mail fraud. A refund would be nice but is unlikely

12/20/2021

RESPONSE: Complaint was not answered Amount in Dispute: $188.04 Amount Settled: $0.00

Customer Complaint

11/24/2021

I tried to purchase two inflatable hot tubs to find out this site is a scam.. Resolution Sought Return my money

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