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PNP Ship complaints

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4275 Meadow Lane #2
Bossier City, LA 71111 | Get Directions

(888) 646-0416

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against PNP Ship closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against PNP Ship

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9/18/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

8/23/2024

Hello my name chanel Gaines I been receiving packages delivering packages from this company called pnp ship come to find out it isn't no longer a company I have been scammed they sent 11 packages in total once I Google the company after working for a month without pay it show that the company no longer in service they text in call from a (318)206-4433 when I call the number it beeps now n no one answer I called to see when i het paid because I been working for a month in when I realize no one was no longer answering are responding back to any of my calls or messages that's when i googled the company in seen it was a scam they have all my personal information I still have one small package that was delivered to my house Resolution Sought I would like to speak to someone something should be done with these scammers I'm a single mother with kids in I feel like this is very disturbing these people should be accountable for what they doing

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