Complaints for Posh Entertainment Group in Beverly Hills, CA

9454 Wilshire Blvd, Suite #204
Beverly Hills, CA 90210 | Get Directions

(310) 385-5869

http://www.poshentertainmentgr...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company misrepresents their services, their status as a talent agency, or the costs involved. Others allege the company fails to disclose that there are additional fees for photo packages. One complainant alleges dissatisfaction with the quality of photographs. Another complainant alleges she was told that the company would assist with finding representation or work in the industry. This customer received only a list of agencies and was told to send her photos out herself. The company generally responds to complaints by denying that they offer to procure jobs and deny that they claimed to be a talent agency. They say they supply a list of talent agencies to whom the customers should send their photos. In one case, the company said that the customer was referred a licensed talent agent, Go Models. Go Models is another unlicensed agency owned by Dana Dvorak, the owner of this business.

Complaint Closing Statistics

0 complaints against Posh Entertainment Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Posh Entertainment Group complaints