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Poshmark, Inc. complaints

203 Redwood Shores Parkway 8th Floor
Redwood City, CA 94065
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(650) 262-4771

http://poshmark.com

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Total Amount in Dispute:
$10,116.00

Total Amount Settled:
$114.00

Complaint Experience

7%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

27 complaints against Poshmark, Inc. closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
24 Unanswered

27 complaints against Poshmark, Inc.

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5/14/2025

RESPONSE: Complaint was not answered Amount in Dispute: $42.00 Amount Settled: $0.00

Customer Complaint

4/18/2025

The item that was sent does not work didn't come with a power cord and I want a refund cause when you show the radar detector and you only show radar detective. It doesn't tell me if it comes with a pile called or not so I cannot use it then I wanna refund Resolution Sought Give me a refund

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1/29/2025

RESPONSE: Agreed to make an adjustment Amount in Dispute: $73.00 Amount Settled: $0.00

Customer Complaint

12/31/2024

Ordered new coat December 1st. No postal activity since December 14th. Customer Support advised no Refund until January 4th. Violation of 7 day Refund if not received. Requesting REFUND to no avail. Resolution Sought REFUND my money.

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Company Response

1/16/2025

Thank you for reaching out to us and are sorry for the inconvenience this may have caused. We assure to look into the matter and request you to kindly elaborate what you are referring to and also share any relevant screenshots in order for us to assist you better.

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