Find a reputable business?

Complaints and Resolutions

Precinct 10 complaints

Read Complaints File Complaint View Full Report

110 Main Street
Weymouth, MA 02188 | Get Directions

(781) 335-0010

https://www.precinct10restaura...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$50.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Precinct 10 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Precinct 10

Sort by

1/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint

12/29/2022

On December 17, 2022 at approximately 2:30 -3pn my husband and I dined at Precinct 10 after Christmas shopping. Waitress was friendly, however my husband ordered Chicken Parm. As we were eating he found a black paper clip in his chicken. He called over the manager. The manager said "how did that get there"....No sorry. He asked would he like another one, My husband said yes. Manger brought the replacement chicken Parm out within 5 minutes. Still no apology, when the bill came they actually charged for the chicken Parm. They we're very nonchalant about the situation. After reading reviews others were treated unfairly at this restaurant. Please look into this matter. Resolution Sought Sincerely apologize and offer some kind of compensation to show they care about ALL customers.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile