Complaints for Precision Health Services in Anaheim, CA

314 South Brookhurst Street
Anaheim, CA 90804 | Get Directions

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts, inability to provide services as agreed, and difficulty cancelling and obtaining refunds. Clients complain they pay the company to file necessary work permits through INS, evaluate their skills, and find suitable employment. One complainant alleges after two months, no services are provided, so she opted to cancel, expecting a refund of the $3000 paid. Instead, she received a statement itemizing various amounts deducted from her initial payment such as, legal fees, postage fees, evaluation fees and other similar costs. Another client waited a year with no INS paperwork filed, and no services provided. When she cancelled and asked for a refund, she was offered only a partial refund also, less the company's service or administratives costs. One customer wrote us and stated that they resolved the dispute with the business. All other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Precision Health Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Precision Health Services complaints