Preferred IPA of California complaints

Preferred IPA of California is my Medical Group as of December 9, 2022, but a Doctor's Office notified me that Preferred IPA had taken me out of the online system, in which essentially indicates that Preferred isn't treating or authorizing my medical needs. The Doctor's Office further provided me with proof from the online system of Preferred that read "No Results Found" in a patient search of my name. Preferred appeared bothered by the fact that the Doctor's Office had brought it to my attention. The neglectful problems with Preferred appeared to have originated October 2022, when Preferred wrongfully changed my mailing address in their system. It was also a sleep study that Preferred denied, but never sent me the denial notification letter. They somehow had my mailing address contact information at a location that I didn't provide to them. On December 11, 2022, a Preferred nurse had the worst attitude towards me, but confirmed my suspicion about Preferred. The nurse essentially verified that a sleep study was denied in November 2022, but the denial letter wasn't sent to me directly. It was sent to the address that Preferred changed and altered. That's probably why it's credible information that reflects the wrong of Preferred IPA. Preferred doesn't appear to have a desire to send me copies of any approved or denied medical referrals. They originally had the correct mailing address, but it "changed all of a sudden." That's why it's a problem that shows neglect and denial. Resolution Sought Preferred has to send me a copy of the exact sleep study denial letter that was sent to my Doctor in November 2022. On December 15, 2022, a Preferred representative confirmed the incorrect mailing address, but didn't wish to verify the information that my status was not active in their system, but the proof was issued to me on December 9, 2022. The sleep study denial letter of November 2022, is being requested because it's a need to know the denial reason, and if the denial was medical related.

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