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Premier Property Management Group complaints

1900 Exeter Road Suite 101
Germantown, TN 38138
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(901) 751-7979

https://rentpremierhomes.com/

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Total Amount in Dispute:
$1,450.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Premier Property Management Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Premier Property Management Group

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4/11/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $1,450.00 Amount Settled: $0.00

Customer Complaint

3/14/2024

I moved in property on February 5, 2024 I have had problems everyday since I been here been calling and emailing them missing work because of problems at home first problem was no hot water for two weeks. I had sockets in my home sparking, ac unit making loud noise before I moved on home they told me I pipe had burst now I have mold they come out and spray bleach but the mold come back I continue to send emails and video and pictures of the problem they told me I had to pay 2900 to get out of lease when I haven't been here 90 days yet I'm constantly getting sick since I been here I just want to move to another unit not break lease but be transferred and also an electric problem the lights flicker on and off at times Resolution Sought Let me out of lease without paying 2900 or transfer me to a better unit

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Company Response

3/29/2024

We are sorry to hear this and are happy to assist. Please provide your name and address and a phone number to reach you, and we will be happy to help.

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