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Prescription Hope, Inc. complaints

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2100 SE Ocean Blvd. Suite 300
Stuart, FL 34996 | Get Directions

(877) 296-4673

http://www.prescriptionhope.co...

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Total Amount in Dispute:
$70.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Prescription Hope, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Prescription Hope, Inc.

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1/6/2026

RESPONSE: Complaint was not answered Amount in Dispute: $70.00 Amount Settled: $0.00

Customer Complaint

12/11/2025

They were supposed to send me medicine every month for $70.00 Took the money out y account in October 27,2025 now we are in December an I still haven't received any medicine. Everytime I call them I speak to a different person with a different excuse I need my $70 put back in my account for I can get medicine somewhere else. First excuse they said they didn't get my ID or check stubs. Then they needed more check stubs. Then they said they couldn't get in touch with my Dr. Then they said my income was to low so I told them to cancel my case and put my money back in my account. Last thing they said is I owe them for working on my case. I thought the $70 was for my medicine every month. Resolution Sought But my money back in y account for my medicine.

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