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Prestige Auto Towing complaints

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14352 SW142nd Avenue
Miami , FL 33186 | Get Directions

(305) 517-3681

http://prestigetowingservice.c...

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Total Amount in Dispute:
$915.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Prestige Auto Towing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Prestige Auto Towing

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2/24/2026

RESPONSE: Complaint was not answered Amount in Dispute: $915.00 Amount Settled: $0.00

Customer Complaint

1/29/2026

I am residing at lake view community at the hammocks, on Dec 18 2025 I had to leave for a vacation before leaving to the airport I had to go out for shopping when I returned by reserved spot is occupied by some other car so I parked my car in the guest parking. I had the resident decal inside the car but the car was still towed. The towing company says it is towed as per rules. In the invoice it was mentioned as "No pass No decal unauthorized parking". But I had the decal in the car, so I need justice in this case. Resolution Sought I need some discount of 500$ as my car is towed incorrectly as I had the decal in the car

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