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Prestige Concrete Contractors complaints

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1605 Van Kirk Street
Philadelphia, PA 19149 | Get Directions

(267) 214-2424

https://prestigeconcreteservic...

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Total Amount in Dispute:
$5,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Prestige Concrete Contractors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Prestige Concrete Contractors

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7/17/2025

RESPONSE: Complaint was not answered Amount in Dispute: $5,500.00 Amount Settled: $0.00

Customer Complaint

6/23/2025

I hired Prestige to take a tree stop out and cement the sidewalk in the backyard and put a gate up they did all that but they left trash behind and every time I reached out to the older Manny he keeps saying he was going to do it and never did it when I call him that he ignore my calls so I had no choice I told him it's about time when he going to clean it up he can tell me he gave me his word but never did it so I'm tired of arguing with him and some trash he left for my neighbors yard so I make a point for him to clean up when he pulls the head done it was written in the contract Resolution Sought My desire is to let him hold up the contract to clean up the mess that was written in the contract and clean up the dirt clean up the mess from my neighbor's house and the work that he done let him take the trash away cuz it was written in the contract and that's what he supposed to do

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