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Pretty Darn Quick Laundry and Dry Cleaner complaints

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115 West 21st Street
Kearney , NE 68847 | Get Directions

(308) 236-1366

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Total Amount in Dispute:
$30.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaint Closing Statistics

1 complaints against Pretty Darn Quick Laundry and Dry Cleaner closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Pretty Darn Quick Laundry and Dry Cleaner

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11/9/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $30.00 Amount Settled: $0.00

Customer Complaint

11/3/2022

I dropped off 3 shirts to be cleaned over 2 mos. ago. Every time I go back by they are closed. This is also a Jackson Hewitt Office. The phone is disconnected. Resolution Sought Give me my 3 shirts back.

Company Response

11/8/2022

The gentleman called me today and said he was at the location. I left and picked up my 3 shirts.

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