Complaints for PriceShuffle.com in La Canada Flintridge, CA

466 Foothill Blvd, #378
La Canada Flintridge, CA 91011 | Get Directions

(888) 716-1621

http://www.priceshuffle.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege false advertising and inadequate disclosures on the terms and conditions of paying the $150 advance fee for bids advertised as free. Customers complain they provide their payment information in order to access the site however they contend they are not aware that their credit or debit card would be charged a $150 fee. Other customers complain the company staged a commercial. Most complainants request refunds.~~The company responds to complaints by offering partial refunds or full refunds in some cases. The company contends that the website terms and conditions discloses the advance fee associated with the offer and advises customers to read the website terms and conditions.

Complaint Closing Statistics

0 complaints against PriceShuffle.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

PriceShuffle.com complaints