Prime Time Services Reviews

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What is a Verified Review? We do our best to ensure that the reviews posted are authentic. If we determine, in our sole judgment, that a review may not be genuine, that is, it may not have been posted by a customer, we will remove it. No review process is perfect, though, so it’s important that the reader determine for themselves how much weight to give to any individual review. In some cases, we’re able to validate reviews meaning that we know that the review was posted by a customer. In those cases, we’ll mark the review as "Verified."

Harriet S

Posted on 8/19/2013

Responded only when threatened, refunded the bare minimum, unreliable company

Only after Business Consumer Alliance got involved and after we contacted Prime Time Shuttle's CEO of the company threatening to report their business to a variety of consumer organizations, did we receive any results. In the end, we received a refund of our original shuttle charge (shuttle service never came). Also, we received a partial refund of our taxi charge, which cost us over double the one way Prime Time Shuttle charge. The refund consisted of our taxi charge, not including tip, less Prime Time Shuttle's original charge. Prime Time Shuttle refunded us the bare minimum. This is an unreliable shuttle company.

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