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5005 Lyndon B. Johnson Freeway Suite 350
Dallas, TX 75244
| Get Directions

(888) 454-3029

http://www.prioritygold.com

Contact Us: (888) 465-3008.

Customer Rating

based on 38 reviews.

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Customer Reviews

Showing 38 recent reviews for Priority Gold, LLC

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Posted on 6/9/2025

Find a company you are interested in. Research and ask questions! Invest. Trust, if you've done your homework.

If you have money to invest, you had better invest with someone you can trust. I have only recently invested with Priority Gold, looking for the stability needed in this perilous market. I need information and to solidify the integrity of the company I've put my money with. I was easily able to decide on percentages of my differing metals that I wanted. Any questions asked, they were answered. I received a call making sure I was at peace with my purchase. I write extended reviews because everyone needs to make sure their investments cover everything needed in this type of transaction. I received all the help I needed.

Posted on 9/30/2024

DISGRUNTLE and UNPROFESSIONAL customer service for asking questions.

I requested information by submitting an email. I was contacted by an SR Account Executive(AE). On 09/28/2024, the AE did provide vague information. I could not narrow down transparency on the fees. The call and information got strange because I was given FINANCIAL AND TAX ADVICE that did not sound right and some even illicit. But I absorbed all the information and thought I would do my due diligence. On this same day - I was advised to liquidate ALL my IRA on October 30th, 2021 - which he would help facilitate with Vanguard on the phone. I was told he deals with Vanguard all the time and he knows most of them. There was a follow-up call on 09/29/2024 with the same Account Executive (AE). The call started out with him talking about a 10 million dollar deal with a doctor and playing golf. Then - the AE mentioned how is waiting on a bunch of gold coins from an individual in Florida (Boca Raton). The AE did boast how he directed this person/estate to avoid taxes. Then - he bragged that he is acquiring these coins well below the market as a bonus. I keep hearing this same theme from the AE being OFF THE GRID and NOT PAYING TAXES ( This is in regards to IRA and even personal accounts for buying gold). This raised a red flag for me. To this day - the AE has not given any credentials of being a LICENSED financial / tax advisor. The AE kept deflecting my questions and just going back to his stories. After hearing on-going vague responses, I asked very specific questions to the Account Executive(AE) to focus him in on the information I needed (specific transparent fees). He got VERY DISGRUNTLE and UNPROFESSIONAL. It was scary and concerning that my life savings even got this far with this individual. At this point, I was belittled and told very concerning things that any investor should be aware of. In short, the AE was advising me to trust him, the process and don't be concerned with the details (fees, the proof coin dates, buy back and more). I did call the local authorities and reported the more concerning issues. Here are some questions I asked but could not get a direct answer: 1. Are these gold-proof and silver-proof coins in the company(s) possession or are these orders fulfilled by a vendor? 2. What are the fees and mark-up on the precious metals? 3. Can I speak to a supervisor or owner of the company? I was denied the request! Then - the Account Executive told me there is NOBODY HIGHER than him. He later confessed there is a higher authority because I mentioned a name (with initials of J.C. to provide privacy and be in the guidelines per review). The AE shared the name with me the day before but he must of forgot. I was told to act now because it was a game-over scenario if I wait (especially after the election). There was specific talk from this Account Executive about 3 million dollars buying / rolling over IRA of gold / silver at his 20% gold / 80% silver ratio all in proof coins would be worth 9 million US dollars after election.

Priority Gold

Business responded on 5/13/2025

Thank you for taking the time to share your experience. We are deeply concerned by the details you've outlined and want to assure you that this is not reflective of the professional standards we uphold at Priority Gold. We sincerely apologize for any discomfort or confusion caused during your interactions with our representative. We take allegations of inappropriate advice, lack of transparency, or unprofessional behavior very seriously. Your feedback has already been escalated to our senior compliance team for a thorough internal review. Please know that Priority Gold does not offer financial or tax advice, and any misrepresentation of that policy is strictly against our protocols. Transparency and trust are fundamental to our client relationships, and we are committed to addressing all concerns fairly and thoroughly. Please reach out to our Client Relations Team at (888) 465-3008 or email us at [email protected] so we can speak with you directly, better understand the situation, and work toward a resolution. Thank you again for bringing this to our attention.