Complaints for Pro Marketing & Property Advantage in Los Angeles, CA

8721 Santa Monica Blvd. Suite 445
Los Angeles, CA 90069-4507 | Get Directions

(800) 867-5762

http://www.propertyadvantage.u...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company has generated a pattern of serious complaints, all of which remain unanswered. Complainats allege they pay the company for advertising and listing services, however, once the money is received,by the company, they are unable to make any contact with the company. Contracts are nou fullfilled, and timeshares remain unsold.

Complaint Closing Statistics

0 complaints against Pro Marketing & Property Advantage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Pro Marketing & Property Advantage complaints