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Prodege, LLC complaints

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2030 East Maple Avenue, Suite 200
El Segundo, CA 90245 | Get Directions

(310) 294-9599

http://www.prodege.com

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Total Amount in Dispute:
$1,634.00

Total Amount Settled:
$0.00

Complaint Experience

77%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

26 complaints against Prodege, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
10	Agreed to make an adjustment
0	Refusing to make an adjustment
14	Refuse to adjust, relying on terms of agreement
2	Unanswered

26 complaints against Prodege, LLC

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5/18/2026

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

4/22/2026

Swagbucks is scamming people by saying earn 1500 Swagbucks in 60 days just to get $20. They know human beings need sleep but want you to be on their app more than you sleep Resolution Sought Shorten the timeframe for completion of these games

8/26/2025

RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint

7/31/2025

I completed a task on the game Sunshine Island. I was supposed to receive a $15 credit for that purchase. I have reached out to Swagbucks in every way I could possibly think of. Their "customer support" only takes me in circles. I'm being totally ghosted. I have no recourse to try to get what is owed to me. Can they just refuse to pay or talk to me? I'm going to delete the app but I really want my money first. Thank you for anything you can do. Resolution Sought I just want my $15 plus everything else they owe me and I will never do business with them again.

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