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Prodege, LLC complaints

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2030 East Maple Avenue, Suite 200
El Segundo, CA 90245 | Get Directions

(310) 294-9599

http://www.prodege.com

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Total Amount in Dispute:
$1,884.00

Total Amount Settled:
$0.00

Complaint Experience

73%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

26 complaints against Prodege, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
10	Agreed to make an adjustment
0	Refusing to make an adjustment
13	Refuse to adjust, relying on terms of agreement
3	Unanswered

26 complaints against Prodege, LLC

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8/23/2026

RESPONSE: Complaint was not answered Amount in Dispute: $400.00 Amount Settled: $0.00

Customer Complaint

7/28/2026

swagbucks illegally suspended my account and asked me several times to verify my ID with a government issued id and a selfie which i have completed more than once and when they ran out of excuses they claimed i violated the terms of service by completing an offer more than once WHICH IS IMPOSSIBLE since the website itself doesnt allow it and as soon as i start an offer it has a time limit and is automatically removed from the list of offers available , so it is literally impossible for anyone to do something like that. i completed an offer with a pay out of around $400 which cost me more than $280 to complete through in game purchases, and as soon as i tried to redeem some of the prize money my account was suspended. and their customer service kept stalling and giving me nonsense excuses to not reactivate my account and pay me Resolution Sought reactivation of my account and my $400 payout re-imbursed into my account

5/18/2026

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

4/22/2026

Swagbucks is scamming people by saying earn 1500 Swagbucks in 60 days just to get $20. They know human beings need sleep but want you to be on their app more than you sleep Resolution Sought Shorten the timeframe for completion of these games

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