Complaints for Prodigy Management Team in Marina del Rey, CA

4676 Admiralty Way Suite 300
Marina del Rey, CA 90292 | Get Directions

(888) 499-4769

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant reports the company uses high pressure sales tactics to sign their contract and collect fees for false promises of auditions which never happened. The complainant never received a response to emails, calls or letters after paying for unfulfilled promotional services. To date, this complaint remains unanswered. Companies that procure employment are required by law to be licensed and cannot collect fees prior to offering services. Furthermore, talent agencies cannot refer clients for photography services if any financial gain is involved or fees are collected for registration. Additional information may be obtained by contacting the Department of Industrial Relations, Division of Labor Standards Enforcement at P.O. Box 420603, San Francisco, CA 94142 or call, 415-703-4846.

Complaint Closing Statistics

0 complaints against Prodigy Management Team closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Prodigy Management Team complaints