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Pryco Movers complaints

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851 Bethel Avenue
Pennsauken, NJ 08110 | Get Directions

(215) 309-3963

https://prycomovers.com/

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Total Amount in Dispute:
$1,635.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Pryco Movers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Pryco Movers

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11/2/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,635.00 Amount Settled: $0.00

Customer Complaint

6/28/2023

Hi, my name is Wanda Ortiz almost 4 months ago. I went to Pryco Moving's locate it on Bethel Avenue in Pennsauken I paid $265 to send five boxes to deliver to Puerto Rico. I spent 1400 on the items I sent to Puerto Rico. After sending my items couple of months later, I found out that this business went under even though they knew that their business was corrupt it. They still accepted my items. I don't know if my items are lost because I never received them. Please help me please guide me and what I should do because I spent the last little bit of money I had to send these things to Puerto Rico because I needed them, I wanna file charges against this company. Resolution Sought I would like the business to give back my items, or pay me for the value of my items and the delivery

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