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Psychic Readings by Michelle complaints

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15716 Crenshaw Blvd.
Gardena, CA 90249 | Get Directions

(310) 324-8389

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Total Amount in Dispute:
$7,250.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Psychic Readings by Michelle closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Psychic Readings by Michelle

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5/27/2024

RESPONSE: Complaint was not answered Amount in Dispute: $7,250.00 Amount Settled: $0.00

Customer Complaint

5/1/2024

She asks you for your information names and birthday sends you to the bank because she needs money for her false reading never shows you what she actually did with the money you gave her threw cash app. She tells you are in danger like the 5 day after she did your reading . You feel harrased every day after that because I got a text messed saying I am in danger. The only one that knew my name and birthday was Michelle Merino. I went there she literally ignored me. Resolution Sought I would like for her not not to give false statements to people that come in to talk to her.

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