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Public Adjusters Midwest complaints

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22742 Woodward Avenue
Ferndale, MI 48220 | Get Directions

(248) 955-2222

http://www.callpamfirst.com

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Total Amount in Dispute:
$27,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Public Adjusters Midwest closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Public Adjusters Midwest

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7/31/2024

RESPONSE: Complaint was not answered Amount in Dispute: $27,000.00 Amount Settled: $0.00

Customer Complaint

7/5/2024

Hired then to deal with insurance company did the work to finish the final payout from insurance in May had everything 80 completed thought paperwork was turned in didn't hear anything in Nov received letter stating PAM had not turned in the paperwork to Auto owners insurance to finish the fire claim and they weren't paying I have company's unpaid because of this destroying my credit threatening liens on my home now because of them. Resolution Sought Help me resolve this to pay the company's and credit cards at least to save my home as I'm worried of loosing it over there mistake and not turning in the paperwork I submitted months before that they said they had done.

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