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Public Automotive Group Waco complaints

2725 Franklin Avenue
Waco, TX 76710
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(254) 227-6969

http://www.publicautotx.com

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Total Amount in Dispute:
$15,912.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

3 complaints against Public Automotive Group Waco closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
3 Unanswered

3 complaints against Public Automotive Group Waco

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4/2/2024

RESPONSE: Complaint was not answered Amount in Dispute: $12,206.00 Amount Settled: $0.00

Customer Complaint

3/7/2024

Public Automotive Group has on my Transunion and Equifax report that I still owe them . My vehicle is paid in full. I traded in to Mitsubishi on June 1, 2022 at 4717 West Waco Drive. Traded 2014 Jeep Cherokee. Resolution Sought Paid in full and removed off all credit bureaus. I reached out to them and the lady who answered the phone told me dispute it.

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10/25/2023

RESPONSE: Complaint was not answered Amount in Dispute: $2,206.00 Amount Settled: $0.00

Customer Complaint

9/29/2023

I bought a car from public automotive in July i let them no that i was on SSI for me and my son. every since i paid them the employee's at public automotive was being rude making jokes about me and my son not having a stable place to stay we have been living in my car for the longest i have had to stay at different places because they would literally cut my car off the first time I had a seizure and I almost died I was in front of the laundromat off of Eastgate in Waco I was told by someone that I had me and my son had fed that I wasn't my color the only way that I got back to my color is because him and some more people pulled water on me and waited for the ambulance to come and still stayed with me one of the person who told the water was trying to help me get my car back on I got blessed with $50 I tried to call them to ask them would they cut my car on they said no he was trying to help me also they said no and he that was rude to him we kept calling to let them know what we was doing and how we was doing it meaning every step we took we will call them to let them know now if you sitting here and you calling your car lot place to let them know the steps that you're taking and how you know when you would have the money and everything you still cut my car off cuz the next day I was supposed to go get pick up the man so I can take him to go get the money and they still told me no to be honest it wasn't about money. Resolution Sought What i would like for them to do is give me all my money back also the rest of the people who they have tried to scam. i tried to give them a chance when i went up there all the Days that it rained it rained inside of my car my sits was wet i have to put my covers over the car because when they hit the switch

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