Find a reputable business?

Complaints and Resolutions

Home Internet Marketing Services Puzz.com LLC Complaints and Resolutions

Puzz.com LLC complaints

Read Complaints File Complaint View Full Report
PO Box 4637
Santa Rosa Beach, FL 32459 | Get Directions

(314) 962-5828

http://www.puzz.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$152,001.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

Read More

Complaint Closing Statistics

8 complaints against Puzz.com LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
7 Refuse to adjust, relying on terms of agreement
0 Unanswered

8 complaints against Puzz.com LLC

Sort by

8/14/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

8/1/2023

REMOVE ME AND ALL OF MY PERSONAL INFORMANTION FROM YOUR LIST IMMEDIATELY. STOP CONTACTING ME. I HAVE SENT A COPY OF YOUR CORRESPONDENCE TO OUR STATE'S AG CYBER CRIME DIVISION. I ALSO HAVE A SCREEN SHOT OF THIS REMOVAL DEMAND. TODAY IS 7-29-23! Resolution Sought REMOVE ME AND ALL OF MY PERSONAL INFORMANTION FROM YOUR LIST IMMEDIATELY. STOP CONTACTING ME. I HAVE SENT A COPY OF YOUR CORRESPONDENCE TO OUR STATE'S AG CYBER CRIME DIVISION. I ALSO HAVE A SCREEN SHOT OF THIS REMOVAL DEMAND. TODAY IS 7-29-23!

Read More

Company Response

8/1/2023

We are just now receiving this request from BCA. You could have taken all of these actions through any of the emails you received from us. I have taken these actions for you. Our business is fully lawfully compliant, has been in operation since 1998 and has outstanding ratings from Trust Pilot and BBB (look us up for Santa Rosa Beach, Florida), We have literally mailed thousands of $50 gift cards to our daily contest winners since 2019, and counting (https://www.amillionquizzes.com/how-it-works/). We're sorry you're unhappy with the emails you received, and wish you well.

Read More

2/2/2022

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $1.00 Amount Settled: $0.00

Customer Complaint

1/14/2022

I have been participating in a couple of surveys yesterday and today i got an email asking me if i have received my $494 and i have not received anything on my paypal. Then i got another email telling me i won an iPhone due to my response email which i claimed not to receiving anything. And it gave me a bunch of links that i cant access for the iPhone that is. Resolution Sought First the $494 in my paypal account Then i would like to cancel any subscription if i have accidentally made any because my phone got stuck when trying to exit some other surveys and if its not your surveys that had a subscription link then were all good if yes please cancel all the subscriptions. Again $494 in my PayPal

Read More

Company Response

1/17/2022

Sorry to hear that you are unhappy with our services. The $494 email linked you to an opportunity to earn money. It did not mention PayPal at all. The email mentioning an iPhone did not indicate you had "won" anything. Our site indicates we do not handle fulfillment of any of these advertising offers, and to contact the advertisers with any questions. We only handle the daily quizzes linked in every email we send to you, and we do handle fulfillment of sending those winnings to users every day. Clear instructions are available in every email we send to you on how to unsubscribe from our mailings.

Read More

Customer Rebuttal

1/18/2022

Wtf u think ive been trying to do. Earning reward. And i have screenshots of the email that got sent asking me if i have gotten it in my paypal. Your company s**ks. Tell u n ur mf ads companion to never contact me again. This f**king s**ks

Read More

Company Final Response

2/1/2022

You were removed per your request. We do run some promotions mentioning PayPal, but none that reference the amount of $494, which is an offer for a paid survey opportunities site. Your complaint appears to relate to 3 different advertisements, 2 of which you seem to have conflated, and all of which you are interpreting as you automatically receiving things for having done nothing. The ads are asking if you want to receive these things, much as an ad might say "New car for Joe?" And like that ad, our copy goes on to explain that you have to take steps to receive these things, and includes additional disclaimers such as "For qualified users. See Full Details" (for paid survey site opportunities), "Note: Paid involvement is required to receive this reward. See here for full details." (for rewards type offers such as the PayPal and iPhone offers you referenced) and others. Companies cannot simply give you $494, phones and more for doing nothing, or they would quickly go bankrupt, just as an auto dealer would quickly go out of business giving away cars to people who have done nothing to earn them.

Read More

Load More Complaints

Profile