Complaints for Q & J Properties LLC in Riverside, CA

16366 East Peak Court
Riverside, CA 92503 | Get Directions

(909) 386-0168

http://www.webuyitfixitsellit....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

A few complainants allege the company offers homes to rent, with an option to buy. However, after moving in and making payments of at least $5000, consumers find out that the company does not in fact own the home in question, the consumer is forced to find other living accomodations, and the company fails to return any monies paid towards the rent or purchase of the home.

Complaint Closing Statistics

0 complaints against Q & J Properties LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Q & J Properties LLC complaints