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Quick Discount Stop complaints

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12114 Blue Ridge Ext
Grandview, MO 64030 | Get Directions

(405) 579-3835

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Total Amount in Dispute:
$20.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Quick Discount Stop closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Quick Discount Stop

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11/5/2023

RESPONSE: Agreed to make an adjustment Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

10/11/2023

When I go swipe my card for gas it comes off my card and then the gas pump won't work and they tell you to swipe it again and you'll receive the first payment back in 24 to 72 hours.. But the problem with that is you never receive the first payment back.. Its a scam .. and I also found out they are keeping credit card info.. Please look into this matter Resolution Sought First I would like my money back and an apology for being so rude to me when it was the business fault and for calling me a liar. And, also I would like for someone to look into what their doing with peoples credit card info. (If this is a scamming scheme operation).

Company Response

10/24/2023

Company states; We need transactions detail to check. You can get this information from your bank and send us date time and amount. Thank you so much sorry for inconvenience.

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