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QuickCert, Inc. complaints

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7122 South Sheridan Road Suite 2-533
Tulsa, OK 74133 | Get Directions

(888) 383-8885

http://www.quickcert.org

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Total Amount in Dispute:
$145.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against QuickCert, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against QuickCert, Inc.

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4/22/2026

RESPONSE: Complaint was not answered Amount in Dispute: $145.00 Amount Settled: $0.00

Customer Complaint

3/27/2026

I had an appointment set for Tuesday 3/24/26 at 1:30, I had paid in advance for the session. I needed cancel and tried to call that morning at 8AM to give them the time required to cancel. No one would answser the phones, when I finally was able to get someone on the phone it was 11:15 AM, they stated they would not issue the refund due to not giving them the 3 hour notice. He stated I could go on and do the session, but I did not want to -I want a refund, it is not my fault they did not answer the phone. I also sent an email to confirm the cancellation. Resolution Sought A refund for the session that I cancelled.

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