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Quickship LLC complaints

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299 Wahconah Street
Pittsfield, MA 01201 | Get Directions

(888) 361-5514

http://www.quickshipcars.com

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Total Amount in Dispute:
$1,875.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Quickship LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Quickship LLC

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12/3/2024

RESPONSE: Complaint was not answered Amount in Dispute: $1,875.00 Amount Settled: $0.00

Customer Complaint

11/7/2024

I paid them to ship my car on October 12 , 2024 and I have not received my car. It is not yet even been picked up. At this point seeking to receive my money back ($1875). As of today, November 5, 2024, they won't return my calls; they just keep hanging up on me. Sometimes when I call the driver don't even pickup the phone at all. Again, I'm just seeking to retrieve the money that I've paid and be done with this company. Resolution Sought I would like to get all of my money back, $1,875. Let people know that they are scammers.

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