Find a reputable business?

Complaints and Resolutions

R. Shane Johnson, PLLC complaints

Read Complaints File Complaint View Full Report

24 D Street E
Salt Lake City, UT 84103 | Get Directions

(801) 656-8061

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$9,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against R. Shane Johnson, PLLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against R. Shane Johnson, PLLC

Sort by

9/14/2021

RESPONSE: Complaint was not answered Amount in Dispute: $9,000.00 Amount Settled: $0.00

Customer Complaint

8/19/2021

I hired Shane as my legal defender not only did he break my confidentiality, he changed court dates without informing me, he tried very little in my case due to his high case load such as murders, crack heads and multiple felony cases. He was extremely disrespectful to me knowing my living situation being homeless and taking care of my seven step kids. Resolution Sought I would like Shane Johnson stripped of his bars and to be refunded the amount pain and suffering that he has caused in my life. I would like Shane Johnson to stand trial in in front of the Muncie tribe council due to the fact of me being a first Nation

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile