Find a reputable business?

Complaints and Resolutions

Race Pro Painting, Inc. complaints

Read Complaints File Complaint View Full Report

PO Box 54
Mexico , NY 13114 | Get Directions

(315) 908-0140

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Race Pro Painting, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Race Pro Painting, Inc.

Sort by

10/16/2023

RESPONSE: Complaint was not answered Amount in Dispute: $100.00 Amount Settled: $0.00

Customer Complaint

9/20/2023

Race pro painting is extremely unreliable and non communicative. We hired them to paint the exterior of of home in the first week of June. The job has not been finished and they will not respond to any text messages or emails. We paid them an extra $100 to hang shutters and that was not complete, therefore we overpaid them and they will not mail a refund or bring the refund in person. I have pictures etc to document this. The exterior of the home is missing patches / not painted / finished. They left equipment / rags and towels strewn all over and we had to pick it up off our neighbors fence. Resolution Sought Refund $100

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile