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Radaris America Inc. complaints

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831 Beacon Street, Suite 129
Newton Center, MA 02459 | Get Directions

(800) 861-9713

http://www.radaris.com

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Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Radaris America Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Radaris America Inc.

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2/7/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

1/12/2022

To whom it may concern: I am deeply upset about my personal information being marketed and sold via the net, my name, email, addresses, phone numbers, names of parents, siblings, wife, etc. I have asked this data broking company to stop this, but have done it more. I want it to stop as I've been receiving numerous obscene emails, calls, etc. Resolution Sought To stop marketing, posting my personal information, as well as my family's, finally, I want any information they have to be deleted, as well stop giving information to other data brokers to post, I know they are doing this as well.

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