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Ramada by Wyndham reviews

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1500 MacArthur Road
Whitehall, PA 18052 | Get Directions

(610) 628-2351

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Customer Reviews

Showing 1 recent review for Ramada by Wyndham

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Monica B.

Posted on 1/8/2020

I had the most horrible experience in this hotel

I had the most horrible experience in this hotel . Their elevator don't work. After they changed my room it wasn't any towles in the room. I didn't think anything of it because I was going to get some at the end of the day on Jan 7 2020 around 6:00 pm . I went to the front desk and the guest service agent Jamal B refused because it was against hotel policy to issue Werner people extra towles. I told the individual the room didn't have towles in the first place. I had to raise my voice just to get 1 bath towel and lucky I had my own face towel. Jamal B had the nerve to say extra towles are only for their other Guests not Werner employees because they're known for stealing towles. Wow. Do a class on customer relations , they also need to change their policy and treat every guest the same. If I could I would give this establishment 0 stsrs

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