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RC Heating And Cooling Co. LLC complaints

3188 Blockhouse Road
Liberty, PA 16930
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(570) 974-8379

http://www.rcheatingandcooling...

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Total Amount in Dispute:
$2,550.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against RC Heating And Cooling Co. LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against RC Heating And Cooling Co. LLC

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1/28/2024

RESPONSE: Complaint was not answered Amount in Dispute: $2,550.00 Amount Settled: $0.00

Customer Complaint

1/2/2024

I hired this company to do 4 main things for my project , I wanted them to install a gas line for my hot water heater , stove , propane wall heater & dryer. They gave me a quote of 2550.00 I paid them that same day , they came out the next day which was great. But they didn't do what I wanted them to do. They installed a gas line and wasted about 30 or 40 feet of my line to run to a furnace I didn't have then they did the hot water heater , stove , and then wall heater , told me they ran out of line to do my dryer wanted another $600 dollars to finish it. Which if they didn't run that line to the furnace I would have had the line for my gas dryer. They also said they would email my receipt I have been in contact with them because I filed a complaint through Angie.com because that's how I found this company. They offered to come back and do the gas line if I was ok with it I said sure I guess I'd be ok with that and now I'm being ignored. And still haven't received my receipt which o need for my taxes. Resolution Sought I would like half of the amount I paid refunded or some of it refunded so I can now find someone else to install my gas dryer line. Also I would like my receipt emailed and a hard copy if possible. I also have screen shots of all the conversations and him ignoring my request.

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