Complaints for Real Estate Web Profits-OUT OF BUSINESS in Upland, CA

154-A W. Foothill Blvd., Suite 325
Upland, CA 91786 | Get Directions

(800) 574-9221

http://www.realestatewebprofit...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege that contracts are not provided until after fees are paid and there are no disclosures that payment for these websites constitutes "renting" not purchasing. Other complainants allege they could not access their websites or additional training promised has never been provided. A few complainants allege efforts to receive a refund are not successful and phone calls are not returned. ~~The company responds to a few complaints by offering additional training and free hosting services. The company responded to other complaints by providing refunds or stating the customer was past the 90 day refund period.

Complaint Closing Statistics

0 complaints against Real Estate Web Profits-OUT OF BUSINESS closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Real Estate Web Profits-OUT OF BUSINESS complaints