Find a reputable business?

Complaints and Resolutions

Records Division complaints

Read Complaints File Complaint View Full Report

PO Box 100080
Kennesaw, GA 30156 | Get Directions

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

5 complaints against Records Division closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
5	Unanswered

5 complaints against Records Division

Sort by

10/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/19/2024

I received a letter from the Records Division PO Box 100090 Kennesaw, GA 30156. The letter is addressed to SAEED SHAHSAVARNI. No one lives here by that name and this may be a fraud as well as a scam. Resolution Sought Remove the name SAEED SHAHSAVARNI from any association my address. No one lives here by that name. Do not send anymore letters to my address.

7/2/2024

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

7/2/2024

Received scam mail from this fake company requesting personal information from. Already experienced identity theft and life insurance policies secretly made out in my name. This harassment is unjust and I would like all persons involved to pay for the stress caused in my life expeditiously and effectively. Resolution Sought 500.00 for wasting my time and causing distress in my life by trying to scam me.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile