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Red Carpet Inn & Suites complaints

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39 Wrightstown Road
Wrightstown, NJ 08562-1830 | Get Directions

(609) 723-1372

https://www.stayhihotels.com/p...

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Total Amount in Dispute:
$4,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Red Carpet Inn & Suites closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Red Carpet Inn & Suites

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7/1/2024

RESPONSE: Complaint was not answered Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

6/5/2024

My fiancée was placed here on welfare but I wasn't owner been charging me 25 in the day for hole for spending over one hour with my lady, 25 for the night if I spend 3 hours with her in her room. Now I don't understand if welfare has her room paid for why I'm being charged extra if I'm in the same room with her. There's also Multiple problems I'm having with owner I'm just feeling taken to advantage of. I'm on fixed-income each month (disability.) And he's bullying me and extorting morning out of me. Charging me $135 for 1 tonight when the price is only $91 a night Online. For my own room but im in the same room that's already paid for by welfare for my fiancée witch im in the same room and owner refuses to give me any receipts. And to my fiancée her Terminated her today. Also, since my fiancé has been sexually harassing her. You're making sexual comments and gestures. And also locking her out of her room every time she left to go anywhere. Resolution Sought I would like to be reimbursed. For all the money he's conned and extorted me out of., for pain In suffering and mental anguish.

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