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Redelman's Deals on Wheels complaints

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1038 North Lincoln Street
Greensburg, IN 47240 | Get Directions

(812) 716-0451

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Total Amount in Dispute:
$700.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Redelman's Deals on Wheels closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Redelman's Deals on Wheels

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8/22/2023

RESPONSE: Complaint was not answered Amount in Dispute: $700.00 Amount Settled: $0.00

Customer Complaint

7/27/2023

UPDATED 8/14/23: This company still has never produced a title. I am on my 13,the tire busting, no brakes, the car is unsafe to drive and I need another car asap. This has gone on long enough. I want my money back and I'm taking back the car. It's cost me $1000s and can't even get it licensed plated. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Business sold me a car and now can not produce a title. It's been 7 weeks since I bought the car and still no title. After I test drove the vehicle I asked if there was a issue with the wheel bearings and was told no the tires just needed balanced cuz they just aired them up and absolutely no issues with the wheelbarring. That was a lie. The previous owners confirmed the issue the sway bar, tie rods, and wheelbarrings all was the problem with blowing tires and reason they traded in the vehicle and that the company was very aware of the issues. I have went threw 7 tires in 3 weeks. Resolution Sought Return of my money !! No title and condition of the car is unsafe to even drive. Should never been sold off car lot.

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