Find a reputable business?

Complaints and Resolutions

Refresh Dental complaints

Read Complaints File Complaint View Full Report

1730 Schrock Road
Columbus, OH 43229 | Get Directions

(614) 890-1333

https://gorefreshdental.com/re...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Refresh Dental closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Refresh Dental

Sort by

4/7/2025

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/12/2025

January 28th I went to refresh dental for Filllings and the woman who was doing the Fillings almost scrubbed my gums off. I came back February 14th for a cleaning and that's when the hygienist told me. I was brushing too hard and messing up my gums, which was not true. I then came back March 6th to get my left wisdom tooth pulled along with getting my Filllings fixed from the last time they did the Fillings and snagged a chunk of my jaw plus my Filllings are still messed up Resolution Sought Who knows, pay for one of my dental implants

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile