Complaints for Remedy Center Law Associates in Newport Beach, CA

4533 MacArthur Blvd.
Newport Beach, CA 92660 | Get Directions

(949) 600-4183

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Of the complaints we have received against this company in at least some cases the complaint allegations are very serious.~~Complainants typically allege after paying fees for loan modifications and mortgage relief services the company fails to provide loan modifications inability to communicate with the company and failure to refund fees. Some complainants allege promised refunds are not issued.~~In general the company responds to some complaints stating they are reviewing the clients file referring clients to their retainer agreement terms and denying refunds. In a few cases the company has issued refunds.~

Complaint Closing Statistics

0 complaints against Remedy Center Law Associates closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Remedy Center Law Associates complaints