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Renaissance Property Management complaints

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4600 South Tracy Blvd. Suite 112
Tracy, CA 95377 | Get Directions

https://www.care-rentals.com/

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Total Amount in Dispute:
$650.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Renaissance Property Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Renaissance Property Management

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4/28/2026

RESPONSE: Complaint was not answered Amount in Dispute: $650.00 Amount Settled: $0.00

Customer Complaint

4/2/2026

A quote was set for an account in Mountain House, California on 233 W. Arcadia. Customer was quoted for $1200 and agreed to the price, after invoicing the customer, the customer refused to pay, and only paid half of the invoice due at $650. Still owes the second half after canceling halfway through the Pest Control service, and refusing to sign the Pest Control agreement as well. Resolution Sought Would like to see the company lose their license, or at least a warning so this doesn't happen to future vendors that come out to work for them.

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