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Renrick Auto Sales complaints

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6543 New Jesup Highway
Brunswick, GA 31523-4219 | Get Directions

(912) 282-3827

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Total Amount in Dispute:
$4,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Renrick Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Renrick Auto Sales

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5/25/2022

RESPONSE: Complaint was not answered Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

4/29/2022

I never got my title when I paid for my vehicle in cash in full Mr. Renrick told me it would only take 30 to 45 days and it's been over 2 months now and now he's blocked me in not trying to answer the phone or get in contact with me and I've been calling almost every day. Resolution Sought My title or reimburse me for my cash for the vehicle because everything went wrong on the vehicle, but what he told me after I try to contact, he cussed me out and nobody else has put him on blast on Facebook but me.

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